- SECURE FLIGHT OVERVIEW (mandatory)
The U.S. Department of Homeland Security (DHS) program for improved government watch list matching.
Dear Traveler:
Welcome to Corporate Travel Planners Inc. Tesoro has selected our agency as your designated travel consulting and management company, as a result of our commitment to providing you with the best services and programs in travel.
To achieve this, your participation will be very important. Enclosed and listed below are a few items we would like you to become acquainted with. These items are most helpful in understanding the comforts and conveniences we intend to offer:
Traveler Profile
Our experience has found that everyone travels differently. We want to be familiar with how you prefer to travel, so we ask that you complete the traveler profile. Click on the
Traveler Profile tab and follow the steps.
Company Policy
Travel policies save time and money. Your company has defined the parameters in which travel related purchases should be handled. These parameters will be automatically accessed during the reservation with your
TSO Agents and on the
Get There Booking Tool.
Emergency Service Center
Necessary travel changes after normal business hours should be made through our 24-hour Emergency Service Center. Your Emergency Service Center will access prompt and courteous service. When placing a call, simply refer to the special V.I.T Code we have provided you.
Traveler and Travel Arranger Survey
Providing the best in travel requires knowing what is expected. It is our desire
to exceed your expectations. In order to do that, we ask that you take a few
moments to communicate them by filling out
our Client Survey.
Should you have any questions or concerns prior, please contact your account manager, Kim Novoa at Corporate Travel Planners at 210-293-8618.
Thank you for your time. We look forward to serving you!
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